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Where can I find my contract note?

You can access your contract note (sometimes called your receipt) in your account online.

We'll send your contract note to you by email when you've completed your transfer. If you're paying by bank or wire transfer, you'll find our bank details in your contract note.

To view your contract note in your account:

  1. Log in to your account and click Activity
  2. Click on your money transfer
  3. Open the Details tab
  4. Click Download in the Receipt field
Give us a call
If you'd prefer to speak to someone, you can chat with our team on the phone.
0330 123 3396 (option 2)
Available Monday to Friday: 9am - 6pm
For UK clients: International Payments are provided by HiFX Europe Limited. HiFX is authorised by the Financial Conduct Authority under the Payment Services Regulations 2017 (firm reference number: 462444), for the provision of payment services. HiFX is a limited company registered in England and Wales (company number: 3517451). Registered office: 1 Arlington Square, Downshire Way, Bracknell, RG12 1WA, United Kingdom.

For EEA clients: International Payments are provided by XE Europe B.V.. XE Europe B.V. is authorised by the Dutch Central Bank (De Nederlandsche Bank) under the Payment Services Directive II (licence number R149006) for the provision of payment services. XE Europe B.V. is a limited company registered in The Netherlands (company number: 72587873). Registered office: Rozengracht 12,1, 1016NB Amsterdam, The Netherlands.