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How do I create an account with International Payments at John Lewis Money?

  • Updated

Register for an account to send money - it takes about 5 minutes.

What information do I need to open an account?

You’ll need to provide the information below to open a money transfer account with International Payments at John Lewis Money:

  1. Your country of residence
    • You can register for a International Payments at John Lewis Money account if you live in the UK or the European Economic Area (EEA)
  2. Your email address
  3. Your home address
  4. Your mobile phone number
  5. Your date of birth
  6. Some information on your money transfer needs, including the currency you most commonly send and the amount you expect to send annually

Additional information

To keep your money safe, we'll sometimes ask you to provide the documents below:

  • A bank account and an original electronic copy of a bank statement
  • A piece of government-issued ID (a driver's license, passport, or an age of majority card)
  • An electronic copy of a utility bill (i.e. an electricity bill)
Give us a call
If you'd prefer to speak to someone, you can chat with our team on the phone.
0330 123 3396 (option 2)
Available Monday to Friday: 9am - 6pm
For UK clients: International Payments are provided by HiFX Europe Limited. HiFX is authorised by the Financial Conduct Authority under the Payment Services Regulations 2017 (firm reference number: 462444), for the provision of payment services. HiFX is a limited company registered in England and Wales (company number: 3517451). Registered office: 1 Arlington Square, Downshire Way, Bracknell, RG12 1WA, United Kingdom.

For EEA clients: International Payments are provided by XE Europe B.V.. XE Europe B.V. is authorised by the Dutch Central Bank (De Nederlandsche Bank) under the Payment Services Directive II (licence number R149006) for the provision of payment services. XE Europe B.V. is a limited company registered in The Netherlands (company number: 72587873). Registered office: Rozengracht 12,1, 1016NB Amsterdam, The Netherlands.