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Are there fees for sending money?

  • Updated

There are no fees to send money with us. 

Credit card fees

Your credit card issuer may charge a cash advance fee for your transfer, which could be up to 5%. This will not be displayed during the transfer process. Please check with your card provider for more information.

Other fees

Sometimes the recipient’s bank - or an intermediary - add a fee or charge which is deducted from the transfer. if you're charged by a receiving bank, we'll refund you. Learn more.

 

Give us a call
If you'd prefer to speak to someone, you can chat with our team on the phone.
0330 123 3396 (option 2)
Available Monday to Friday: 9am - 6pm
For UK clients: International Payments are provided by HiFX Europe Limited. HiFX is authorised by the Financial Conduct Authority under the Payment Services Regulations 2017 (firm reference number: 462444), for the provision of payment services. HiFX is a limited company registered in England and Wales (company number: 3517451). Registered office: 1 Arlington Square, Downshire Way, Bracknell, RG12 1WA, United Kingdom.

For EEA clients: International Payments are provided by XE Europe B.V.. XE Europe B.V. is authorised by the Dutch Central Bank (De Nederlandsche Bank) under the Payment Services Directive II (licence number R149006) for the provision of payment services. XE Europe B.V. is a limited company registered in The Netherlands (company number: 72587873). Registered office: Rozengracht 12,1, 1016NB Amsterdam, The Netherlands.